HOW DO WAX MELTS WORK?
Much like the flame of a candle heats the wax, releasing aromas throughout your home, wax melts sit in a heated dish and melt hot enough to release aroma without the flame! Which also means, no wax burns off into your air, just aroma. Some wax melters are plug-in electric, while some use unscented tea light candles below a suspended dish. Both can make for a phenomenal fragrance experience!
MONEY BACK GUARANTEE
We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can return it
The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
You are eligible for a full reimbursement within 14 calendar days of your purchase.
After the 14-day period, you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the product (or service) in the first two weeks after their purchase to ensure it fits your needs. Return postage is covered by the customer.
If you have any additional questions or would like to request a refund, feel free to contact us.
HOW LONG DO WAX MELTS LAST?
An entire bar can last 50-80 hours depending on the scent notes in the fragrance, so one cube last 6.25-10 hours. You can make your wax retain scent longer if you only warm it to the point your room is filled with scent, and then turn it off.
How do I clean the top of the burner?
If the wax is not easily coming away from the wax burner bowl, place in the fridge for a little while. The wax should shrink back from the bowl, allowing the wax to be released. Give the bowl a wipe with a paper towel. It is then ready again for use.
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General Disclaimer: While every effort has been made to ensure accuracy and completeness, no guarantee is given nor responsibility taken by Tees Wax for errors or omissions in this information and Tees Wax does not accept responsibility in respect of any information or advice given in relation to or as a consequence of anything contained above. The above information is issued by Tees Wax for guidance only and we acknowledge that other important precautions may be applicable and that are not contained in this document. Therefore we take no liability for the information contained above in any way, shape or form and we recommend that you seek further information from the relevant authority.